Spa Etiquette

  • Health Matters Kindly advice us of any health conditions, allergies, pregnancy or injuries (trouble area) which may effect your treatments, the therapist should follow your lead.
  • Spa Attire & Amenities We will provide you with spa attire including a choice of spa underwear, a towel for shower, and free wifi.
  • Valuables We provide a secure place for your personal items inside the room massage, we recommended valuables items are stored inside the box, however we do not accept liability for loss are any damages.
  • Spa Reservations and Arrival
    • We recommend a reservation before coming, specially you are in a group more than 3 persons, as we have limited space and to avoiding the rush hours.
    • Alternatively we also welcome walk in guests.
    • Arriving late may make it necessary to limit the time for your treatment, so the next guest is not delay.Please arrive at the spa 10 minutes prior to your scheduled treatment.
  • Hygiene & Sanitation
    • Bed sheets, Linens, Towel etc are once time used (every guest) to reach our standard hygiene.
    • We sterilized our manicure and pedicure tools in sterilizer machine to avoid any virus, HIV Aids, etc.
  • How to Spa
    • Please understand that you are getting therapeutic massage which is not sensual experience.
    • Please turn off your mobile and talk with low voice in the spa and respect all other guests and staffs right to privacy and serenity.
    • Relax and enjoy and allow others to care for you.
  • Payment
    • Prices are mentioned in the spa menu are in Indonesia Rupiah and and including government tax.
    • Payment with credit card/debit card will be 3% additionally charge.
  • Hours of Operation
    • The hair salon is open 7 days a week between 10.00 a.m – 7.00 p.m (last appointment at 6.00 p.m)
    • The spa is open 7 days a week between 9.00 a.m – 11.30 p.m (last appointment at 10.30 p.m)